Have a question?
Email us on firstname.lastname@example.org and we'll respond within one business day.
Returning an item? Please allow 7 days for your refund to be processed.
If you need to contact us by post then you can do so sending it to the following address:
Urban Gym Wear
Unit 3 & 4 Tresham Road
IMPORTANT EU SHIPMENT NEWS: Please note that as of January 1st 2021, European customers will be required to pay import duty on certain items. This means you may be due to pay import duties on your order if the country of origin is of non-preferential origin. This means a country that the EU does not have a trade deal with. Please note you will also incur additional sales taxes, which average 20%.
You will be emailed by your local courier before the delivery is attempted, and you will need to make the payment directly to them. Import duties can vary from 2% to 12% depending on the type of item.
DELAYS EXPECTED: UK Next Day services are operating as usual, but international shipments are experiencing delays at customs. Please be patient while your order goes through your local customs.